TM
Thato M
1 reviews | Active since Jan 2017
27 Aug 2026, 15:09
Does JPC even exist
I don't remember ever having a good experience with this casino, it's like no ones home, why have a chat facility if no one is monitoring? I mean I've been on a chat for sometime now and no ones come to help me, where does one get help then?!
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Jackpot City Casino South Africa's replyOfficial
28 Aug 2026, 10:54Hi Thato,
Thank you for taking the time to share your feedback. We're sorry to hear that you've had difficulty reaching our support team and that your live chat experience was not what you expected.
We understand how frustrating it can be when you're looking for assistance and do not receive a response promptly. Providing efficient support is important to us, and we regret any inconvenience this may have caused.
Our team will be reaching out to you directly to assist with your query and ensure that your concerns are addressed. We appreciate you bringing this matter to our attention and look forward to helping you resolve it.
Regards,
The Jackpot City Care Team
Thank you for taking the time to share your feedback. We're sorry to hear that you've had difficulty reaching our support team and that your live chat experience was not what you expected.
We understand how frustrating it can be when you're looking for assistance and do not receive a response promptly. Providing efficient support is important to us, and we regret any inconvenience this may have caused.
Our team will be reaching out to you directly to assist with your query and ensure that your concerns are addressed. We appreciate you bringing this matter to our attention and look forward to helping you resolve it.
Regards,
The Jackpot City Care Team
Jackpot City Casino South Africa's reply28 Aug 2026, 10:54
Official
Hi Thato,
Thank you for taking the time to share your feedback. We're sorry to hear that you've had difficulty reaching our support team and that your live chat experience was not what you expected.
We understand how frustrating it can be when you're looking for assistance and do not receive a response promptly. Providing efficient support is important to us, and we regret any inconvenience this may have caused.
Our team will be reaching out to you directly to assist with your query and ensure that your concerns are addressed. We appreciate you bringing this matter to our attention and look forward to helping you resolve it.
Regards,
The Jackpot City Care Team
Thank you for taking the time to share your feedback. We're sorry to hear that you've had difficulty reaching our support team and that your live chat experience was not what you expected.
We understand how frustrating it can be when you're looking for assistance and do not receive a response promptly. Providing efficient support is important to us, and we regret any inconvenience this may have caused.
Our team will be reaching out to you directly to assist with your query and ensure that your concerns are addressed. We appreciate you bringing this matter to our attention and look forward to helping you resolve it.
Regards,
The Jackpot City Care Team