EP
Eben P

1 reviews | Active since Sept 2019

08 Feb 2026, 07:34

Do not use them the will not pay out

Really Really bad experience with the withdrawals from this company. I have managed to win a large some twice this week first one on Wednesday evening paid out it 2 hours. 2nd one since Friday morning at 8 am dis not pay out contacted support no the need a bank confirmation letter. But why didn’t they need one the first time. Any way sent one. They keep blaming a technical issue. Thats bs they don’t have the money to pay but let you wager.

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Replies (1)
Jackpot City Casino South Africa
Jackpot City Casino South Africa's reply09 Feb 2026, 07:41
Official
Hi Eben, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!  Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.  Regards, Jackpot City Care