NG
NESHIKA G
1 reviews | Active since Jun 2016
26 Jun 2025, 22:29
Disappointed
Very poor experience tonight and every other night yet again did a deposit of R3500 went upto R6000 then started playing R70 a spin and gueas what NOTHING Very disappointed your machines dont payout big i understand the concept of gambling and that it is a risk but i have not had a pleaseant experience as yet with you guys being a VIP of betway and hollywood bets i knlw i wont evem get my winnings back but on such big deposits with such high bets ome would think you would atleast get free spins not playing on the platform again
Helpful (0)
Replies (2)0
Replies (2)
Jackpot City Casino South Africa's replyOfficial
27 Jun 2025, 07:30Hi Neshika,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's reply27 Jun 2025, 07:30
Official
Hi Neshika,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you.
Regards,
Jackpot City Care
Jackpot City Casino South Africa's replyOfficial
30 Jun 2025, 12:25 Hi Neshika,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
We sorry to hear that you've been having a tough streak on Jackpot City slot games. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
Sending you positive vibes and a virtual hug! May your next experience be a more uplifting one.
We are here for YOU!
Want to express yourself? Reach out to our team directly via any of our available contact mediums: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot City Care
Jackpot City Care
Jackpot City Casino South Africa's reply30 Jun 2025, 12:25
Official
Hi Neshika,
We thank you for your review and another opportunity for us to see how we can add more WOW to your experience!
We sorry to hear that you've been having a tough streak on Jackpot City slot games. It's totally understandable to feel discouraged when luck isn't on your side.
Firstly, please know that it's okay to take a break and reassess if it's worth continuing. Your emotional well-being is important, and gambling should be enjoyable, not stressful.
If you do decide to try again tonight, remember that every spin is a new opportunity, and luck can change quickly! However, if you're not feeling up to it, consider taking a break and coming back when you feel more positive.
Remember, there are always other games to explore, and who knows, you might discover a new favourite! Keep in mind that responsible gambling is key, so prioritize your well-being and set boundaries for yourself.
Sending you positive vibes and a virtual hug! May your next experience be a more uplifting one.
We are here for YOU!
Want to express yourself? Reach out to our team directly via any of our available contact mediums: https://www.jackpotcity.co.za/contact-us
Regards,
Jackpot City Care
Jackpot City Care