NH
Nadia H
1 reviews | Active since Nov 2012
24 Jul 2025, 16:33
Bad support
I've deposited money into my JP acc, and the cash isn't reflecting. I've waited for chat support, the chat was closed without an agent e even coming online. I started another live chat, now I've been waiting 30 minutes.... No one there.... Your support sucks. I want my deposit to reflect in my acc immediately.
Helpful (0)
Replies (4)0
Replies (4)
Jackpot City Casino South Africa's replyOfficial
24 Jul 2025, 16:56Hi Nadia, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's reply24 Jul 2025, 16:56
Official
Hi Nadia, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
NH
Nadia H's updateReviewer Update
25 Jul 2025, 20:16And yet again, same problem.... Deposit not reflecting, and ZERO ONLINE CHAT SUPPORT.
NH
Nadia H's update25 Jul 2025, 20:16
Reviewer Update
And yet again, same problem.... Deposit not reflecting, and ZERO ONLINE CHAT SUPPORT.
NH
Nadia H's updateReviewer Update
26 Jul 2025, 09:26And why is my last withdrawel taking so long to be processed???
NH
Nadia H's update26 Jul 2025, 09:26
Reviewer Update
And why is my last withdrawel taking so long to be processed???
Jackpot City Casino South Africa's replyOfficial
28 Jul 2025, 06:32 Hi Nadia, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
I do apologise for any inconvenience caused. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
I do apologise for any inconvenience caused. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
Jackpot City Casino South Africa's reply28 Jul 2025, 06:32
Official
Hi Nadia, We thank you for your review and another opportunity for us to see how we can add more WOW to your experience! A reply has been sent directly to you on your Hello Peter Inbox as confirmation of the receipt of your review.
I do apologise for any inconvenience caused. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care
I do apologise for any inconvenience caused. Our team is looking into this matter for you, and we will follow up as soon as we can so that we can resolve this matter with you. Regards,Jackpot City Care