Handed over to NRB for books never ordered and never collected by Jacklin.

In the beginning of last year i cancelled my subscription with Disney Books. 7 or so month later i receive a parcel with 2 books. i called Jacklin enterprises to ask them why am i receiving books. "No mam, but you are a member and receive books every month"i told them that i had cancelled months ago and never received any books again, and no out of the blue i get books. i told them to come collect and the person told me i must take it to the post office. i said i will not use my money or petrol to fix your F up, you can come collect the stuff. this is almost a year ago now. Now i have been handed over to NRB for R285. *** come collect your books. And delete my profile, i do not want to here from you ever again.

How do you hand over someone, for the companies mistakes. BAD BAD BAD.