CANCELLATION (No one understand NO THANK YOU OR CANCEL)

<p>I have had the worst service from Jacklin Enterprises. I have asked for my account to be closed in November. Firstly they opened two subscriptions of one I have no recollection from and the second one I sent books back as they sent me duplicates. Not checking on what they send clients but we mean nothing to them as we need to return the books at our own cost whilst they just do not listen to clients asking for cancellation. I have been emailing them since November but they kept on sending books, which I had to return on my own cost for them not listening. I have now had enough and asked for the CEO to return my money for returning the books because his staff do not listen or understand CANCEL. And the same response over and over again. I cancelled you did not cancel so who's fault is this. I cannot believe these people ******* clients like this and you want to say service. I dare the CEO of Jacklin to call me as I waited nearly 10 working days for a response from a Service Advocate? Nice right. Get your staff in order, No means no Cancel means Cancel what is so difficult just because they are greedy for commission they take advantage of clients. Well I want my R372.08 back from Jacklin for all the books and duplicates I had to return because your company did not cancel my subscription after my request. And further they open an additional subscription without my consent. *****....</p> <p> </p>