Don't rent flats at Jackalberry Close, Boksburg

Don't sign up to rent a flat from the above complex. Reasons are as follows:

1. Poor management - keys for sliding doors not provided to create business opportunity for caretaker to sell keys and locks. 2. Highly ********* and unprofessional. IHS (agents) abuse power to vary credit bureaux info of tenants. The lowly caretaker working at the complex will even threaten you about your credit record as a tenant there. 3. Their "no deposit" promotion is a ****. They fool people into signing a rental agreement that states that they will owe R5600 (a month's rent) to IHS if they move out within 12 months, even if they give proper notice of 1 month. Because I'm a lawyer, I spotted this very quickly and told them I do not agree to this clause, I suspect however that I might be one of only a few tenants who saw this. 4. Customer service is rock bottom poor, the agents and caretaker actually don't know that tenants are customers!

As I've said, I'm a lawyer but took a wrong turn when I unwittingly found myself renting a flat operated by ******. If you can avoid it, save yourself from a headache of constantly having to fight to be treated with respect and good customer service. The complex employs a caretaker/handyman called Jean-Pierre Labuschagne. He thinks his job is to boss around, bully and threaten tenants of the complex. This despicable character has a ******* relationship with Dayne Williams, a manager of IHS Property Management, the main agency in charge of rentals at Jackalberry Close. Whenever Jean-Pierre pulls his ***** stunts, Dayne defends him to the ends of the earth.

Both characters, while being male, come from a certain demographic that holds black professionals in contempt. In their tiny minds they think educated blacks living at Jackalberry Close want to fleeced of their hard-earned money by them.

I have now resorted to reporting them to the Rental Housing Tribunal. Even there I was stone-walled by an official working at the Boksburg municipal office, who also happens to be male and emanates from the same demographic as Jean-Pierre and Dayne Williams. For current tenants of Jackaberry Close who need to report/lodge complaints to the Tribunal I would strongly suggest that you rather report them at the Alberton civic centre, 9th floor.

In February 2018 I came into contact with IHS agents because I was interested in renting a unit they advertised in Candlewood Crescent. I would not recommend it even to my worst enemy to rent from this agency - they're ******, uncouth, disrespectful, unashamed ******.

Read all the reviews about them here on Hello Peter by searching "IHS Property Management". They have an extremely low rating of 0.9 out of 10 because of how ***** they are.

Before moving in I searched the internet for reviews but using "Jackalberry Close" I never saw the hundreds of bad reviews of IHS, because the search results don't show when you use the complex name. Please do yourself a favour and NOT RENT ANY OF THEIR PROPERTIES!