Epson Printer

The returns centre is just a joke , for one to be assisted you have to wait a long time . The customer service from those ladies its like one is returning something he/she stole even with proof of purchase. I returned a printer which is not even a year since I bought it , instead of being assisted they took my details and was told I will receive an SMS confirming my return guess what , I got the SMS the following day today ,marks the 23rd day still haven't received any communication regarding the printer . I went on day 18 to check up on my printer but the service I got , I was just dismissed without them even checking my SMS or them getting the reason why I decided to come .