JO
Janine O
1 reviews | Active since Dec 2014
27 Aug 2026, 05:33
Withdrawal
Good morning i would like my issue sorted out regarding my withdrawal I have spoken to an agent sent an email and still nothing what is really going on. I would really appreciated been paid out my winnings I have send banking confirmation numerous times, so it is not as if you don’t have my details. Every withdrawal has been an absolute nightmare, so complicated. Very quick to take the money but super slow to payout. I am tired of hold on for your agent who never actually give you a real answer. We will escalate this and then the waiting game starts.
Helpful (0)
Replies (1)0
Replies (1)
Jabulabets's replyOfficial
28 Aug 2026, 09:33Hi Janine,
Thank you for reaching out to us.
We sincerely apologise for the continued frustration and inconvenience you have experienced with your withdrawal. We completely understand how disappointing it is to have already submitted your banking confirmation several times and still be waiting for a clear resolution.
Please be assured that your concerns are being taken seriously. We understand that you expect the same level of efficiency when receiving your winnings as you experience when making a deposit, and we apologise that this has not been your experience.
Withdrawals can be subject to verification and processing checks, and we appreciate that having to repeatedly provide documentation can make the process feel unnecessarily complicated. We will ensure that your concern regarding the outstanding withdrawal and previously submitted banking confirmation is escalated for review.
We truly value you as a Jabulabets customer and appreciate your patience. We apologise again for the delays and for the lack of clear communication you have received. Our priority is to have your withdrawal reviewed and resolved as quickly as possible.
Kind regards,
Jabulabets Support Manager
Thank you for reaching out to us.
We sincerely apologise for the continued frustration and inconvenience you have experienced with your withdrawal. We completely understand how disappointing it is to have already submitted your banking confirmation several times and still be waiting for a clear resolution.
Please be assured that your concerns are being taken seriously. We understand that you expect the same level of efficiency when receiving your winnings as you experience when making a deposit, and we apologise that this has not been your experience.
Withdrawals can be subject to verification and processing checks, and we appreciate that having to repeatedly provide documentation can make the process feel unnecessarily complicated. We will ensure that your concern regarding the outstanding withdrawal and previously submitted banking confirmation is escalated for review.
We truly value you as a Jabulabets customer and appreciate your patience. We apologise again for the delays and for the lack of clear communication you have received. Our priority is to have your withdrawal reviewed and resolved as quickly as possible.
Kind regards,
Jabulabets Support Manager
Jabulabets's reply28 Aug 2026, 09:33
Official
Hi Janine,
Thank you for reaching out to us.
We sincerely apologise for the continued frustration and inconvenience you have experienced with your withdrawal. We completely understand how disappointing it is to have already submitted your banking confirmation several times and still be waiting for a clear resolution.
Please be assured that your concerns are being taken seriously. We understand that you expect the same level of efficiency when receiving your winnings as you experience when making a deposit, and we apologise that this has not been your experience.
Withdrawals can be subject to verification and processing checks, and we appreciate that having to repeatedly provide documentation can make the process feel unnecessarily complicated. We will ensure that your concern regarding the outstanding withdrawal and previously submitted banking confirmation is escalated for review.
We truly value you as a Jabulabets customer and appreciate your patience. We apologise again for the delays and for the lack of clear communication you have received. Our priority is to have your withdrawal reviewed and resolved as quickly as possible.
Kind regards,
Jabulabets Support Manager
Thank you for reaching out to us.
We sincerely apologise for the continued frustration and inconvenience you have experienced with your withdrawal. We completely understand how disappointing it is to have already submitted your banking confirmation several times and still be waiting for a clear resolution.
Please be assured that your concerns are being taken seriously. We understand that you expect the same level of efficiency when receiving your winnings as you experience when making a deposit, and we apologise that this has not been your experience.
Withdrawals can be subject to verification and processing checks, and we appreciate that having to repeatedly provide documentation can make the process feel unnecessarily complicated. We will ensure that your concern regarding the outstanding withdrawal and previously submitted banking confirmation is escalated for review.
We truly value you as a Jabulabets customer and appreciate your patience. We apologise again for the delays and for the lack of clear communication you have received. Our priority is to have your withdrawal reviewed and resolved as quickly as possible.
Kind regards,
Jabulabets Support Manager