LN
Lomso N
1 reviews | Active since Apr 2025
26 Apr 2025, 06:34
The worst betting site with no assistance no matter how hard you try they just want to take your money
I loaded R150 with JabulaBets I then got 100% deposit bonus for sports,but when I placed a bet it used my cash on the wallet,I wrote endless emails,WhatsApp texts and tried calling and no one answered that way my money was gone…I then used the bonus balance and then I won R710 I play sugar rush the machine stopped and loaded for a good 16 minutes I then refreshed my browser only to find from the R710 I’m only left with R123…What a **** I want my money
Helpful (0)
Replies (1)0
Replies (1)
Jabulabets's replyOfficial
27 Apr 2026, 14:24 Hi Lomso,
Thank you for reaching out, and we sincerely apologise for the delayed response, frustration and inconvenience you’ve experienced.
We understand your concern regarding the use of your cash balance instead of your bonus funds, as well as the interruption you encountered during gameplay and the resulting balance discrepancy.
Please note that bonus funds and cash balances are governed by specific wagering rules and game eligibility conditions, which determine how bets are allocated. Additionally, any technical interruptions during gameplay can affect session outcomes and require a full review from our gaming provider.
We take matters of this nature very seriously and would like to investigate your account in detail. Kindly provide your username and transaction details via Live Chat or email to *** so that we can escalate this to the relevant department for a thorough review.
We appreciate your patience while we look into this and aim to resolve it as fairly and quickly as possible.
Kind Regards,
Jabulabets Support Manager
Thank you for reaching out, and we sincerely apologise for the delayed response, frustration and inconvenience you’ve experienced.
We understand your concern regarding the use of your cash balance instead of your bonus funds, as well as the interruption you encountered during gameplay and the resulting balance discrepancy.
Please note that bonus funds and cash balances are governed by specific wagering rules and game eligibility conditions, which determine how bets are allocated. Additionally, any technical interruptions during gameplay can affect session outcomes and require a full review from our gaming provider.
We take matters of this nature very seriously and would like to investigate your account in detail. Kindly provide your username and transaction details via Live Chat or email to *** so that we can escalate this to the relevant department for a thorough review.
We appreciate your patience while we look into this and aim to resolve it as fairly and quickly as possible.
Kind Regards,
Jabulabets Support Manager
Jabulabets's reply27 Apr 2026, 14:24
Official
Hi Lomso,
Thank you for reaching out, and we sincerely apologise for the delayed response, frustration and inconvenience you’ve experienced.
We understand your concern regarding the use of your cash balance instead of your bonus funds, as well as the interruption you encountered during gameplay and the resulting balance discrepancy.
Please note that bonus funds and cash balances are governed by specific wagering rules and game eligibility conditions, which determine how bets are allocated. Additionally, any technical interruptions during gameplay can affect session outcomes and require a full review from our gaming provider.
We take matters of this nature very seriously and would like to investigate your account in detail. Kindly provide your username and transaction details via Live Chat or email to *** so that we can escalate this to the relevant department for a thorough review.
We appreciate your patience while we look into this and aim to resolve it as fairly and quickly as possible.
Kind Regards,
Jabulabets Support Manager
Thank you for reaching out, and we sincerely apologise for the delayed response, frustration and inconvenience you’ve experienced.
We understand your concern regarding the use of your cash balance instead of your bonus funds, as well as the interruption you encountered during gameplay and the resulting balance discrepancy.
Please note that bonus funds and cash balances are governed by specific wagering rules and game eligibility conditions, which determine how bets are allocated. Additionally, any technical interruptions during gameplay can affect session outcomes and require a full review from our gaming provider.
We take matters of this nature very seriously and would like to investigate your account in detail. Kindly provide your username and transaction details via Live Chat or email to *** so that we can escalate this to the relevant department for a thorough review.
We appreciate your patience while we look into this and aim to resolve it as fairly and quickly as possible.
Kind Regards,
Jabulabets Support Manager