MC
Marvin C

1 reviews | Active since Jun 2018

02 Apr 2025, 22:29

Stay away punters

60k gone in under 24 hours, the machines are completely rigged , they have no online support they go into hiding when you ask for service. New company but complete *****sters punters stay away

0
Replies (1)
Jabulabets
Jabulabets's reply27 Apr 2026, 14:29
Official
Hi Marvin,

Thank you for reaching out and sincerest apologies for the delayed response.

We’re sorry to hear about your experience and understand how concerning a rapid loss and difficulty reaching support can feel.Our platform operates using certified random number generator (RNG) technology, which is independently tested to ensure all game outcomes are fair and not manipulated. 

Results are random and can vary significantly in the short term, which can sometimes lead to losses occurring faster than expected.That said, your concern about customer support is valid. We aim to provide timely assistance to all users, and it’s not acceptable for you to feel ignored. We encourage you to contact our support team again via the official channels listed on our website, including email and live chat, and include any relevant transaction details so we can investigate your case thoroughly.
We also take responsible gaming seriously. If you feel your play has become difficult to manage, tools such as deposit limits, cooling-off periods, or self-exclusion are available within your account settings.

We appreciate your feedback and take these concerns seriously as we work to improve both our service and user experience. 
 Kind Regards,
Jabulabets Support Manager