D
Dolly
1 reviews | Active since Feb 2026
27 Aug 2026, 11:03
Failure to pay withdrawal and empty promises
The worst Customer service, i have made a withdrawal request on Sunday and still today i have not received it. No one is responding to my emails and the Live Chats keep on saying they will escalate but I still have not received my withdrawal
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Replies (1)
Jabulabets's replyOfficial
28 Aug 2026, 09:35Hi Dolly,
Thank you for reaching out to us.
We sincerely apologise for the frustration and disappointment caused by the delay with your withdrawal. We understand how concerning it is to have requested your withdrawal on Sunday, followed up via email and Live Chat, and still not have received a clear resolution.
Please be assured that we have noted your concerns regarding the lack of communication. Withdrawals can take 2–48 hours to complete, depending on the payment method and the required processing checks. We appreciate that being repeatedly advised that your query has been escalated without receiving a meaningful update is understandably frustrating.
Your winnings are important to us, and we apologise that your experience has not reflected the level of service we aim to provide. We encourage you to continue via Live Chat so that the withdrawal can be checked against your account and the relevant team can provide the latest available update.
Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate you as a Jabulabets customer.
Kind regards,
Jabulabets Support Manager
Thank you for reaching out to us.
We sincerely apologise for the frustration and disappointment caused by the delay with your withdrawal. We understand how concerning it is to have requested your withdrawal on Sunday, followed up via email and Live Chat, and still not have received a clear resolution.
Please be assured that we have noted your concerns regarding the lack of communication. Withdrawals can take 2–48 hours to complete, depending on the payment method and the required processing checks. We appreciate that being repeatedly advised that your query has been escalated without receiving a meaningful update is understandably frustrating.
Your winnings are important to us, and we apologise that your experience has not reflected the level of service we aim to provide. We encourage you to continue via Live Chat so that the withdrawal can be checked against your account and the relevant team can provide the latest available update.
Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate you as a Jabulabets customer.
Kind regards,
Jabulabets Support Manager
Jabulabets's reply28 Aug 2026, 09:35
Official
Hi Dolly,
Thank you for reaching out to us.
We sincerely apologise for the frustration and disappointment caused by the delay with your withdrawal. We understand how concerning it is to have requested your withdrawal on Sunday, followed up via email and Live Chat, and still not have received a clear resolution.
Please be assured that we have noted your concerns regarding the lack of communication. Withdrawals can take 2–48 hours to complete, depending on the payment method and the required processing checks. We appreciate that being repeatedly advised that your query has been escalated without receiving a meaningful update is understandably frustrating.
Your winnings are important to us, and we apologise that your experience has not reflected the level of service we aim to provide. We encourage you to continue via Live Chat so that the withdrawal can be checked against your account and the relevant team can provide the latest available update.
Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate you as a Jabulabets customer.
Kind regards,
Jabulabets Support Manager
Thank you for reaching out to us.
We sincerely apologise for the frustration and disappointment caused by the delay with your withdrawal. We understand how concerning it is to have requested your withdrawal on Sunday, followed up via email and Live Chat, and still not have received a clear resolution.
Please be assured that we have noted your concerns regarding the lack of communication. Withdrawals can take 2–48 hours to complete, depending on the payment method and the required processing checks. We appreciate that being repeatedly advised that your query has been escalated without receiving a meaningful update is understandably frustrating.
Your winnings are important to us, and we apologise that your experience has not reflected the level of service we aim to provide. We encourage you to continue via Live Chat so that the withdrawal can be checked against your account and the relevant team can provide the latest available update.
Thank you for your patience and for giving us the opportunity to assist you. We truly appreciate you as a Jabulabets customer.
Kind regards,
Jabulabets Support Manager