FP
Ferdi P
1 reviews | Active since Apr 2013
11 Mar 2015, 10:41
useless even with corispondance
So this will now be my second one ....my first one was on the second of this month where i get approved send all my documents the get declined after paying almost 200 rand to email theyr documents then they say we have to do checks ....yes you do but before youbsend someone a loan agreement not after....so i complained and got a reply which i will ad here\Hello Funkyferdi
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Izwe Loans's replyOfficial
20 Mar 2015, 14:10Hello Funkyferdi,
Please accept our sincere apologies.
This complaint has been escalated to senior management, as it was not resolved to your satisfaction.
We have instituted an investigation in the call centre concerned and will get to the bottom of what happened.
A senior member of staff will contact you shortly to discuss over the telephone.
Izwe Loans
Please accept our sincere apologies.
This complaint has been escalated to senior management, as it was not resolved to your satisfaction.
We have instituted an investigation in the call centre concerned and will get to the bottom of what happened.
A senior member of staff will contact you shortly to discuss over the telephone.
Izwe Loans
Izwe Loans's reply20 Mar 2015, 14:10
Official
Hello Funkyferdi,
Please accept our sincere apologies.
This complaint has been escalated to senior management, as it was not resolved to your satisfaction.
We have instituted an investigation in the call centre concerned and will get to the bottom of what happened.
A senior member of staff will contact you shortly to discuss over the telephone.
Izwe Loans
Please accept our sincere apologies.
This complaint has been escalated to senior management, as it was not resolved to your satisfaction.
We have instituted an investigation in the call centre concerned and will get to the bottom of what happened.
A senior member of staff will contact you shortly to discuss over the telephone.
Izwe Loans