mVW
mary-Ann Van Wyk

1 reviews | Active since Sept 2010

09 Dec 2016, 13:30

SETTLEMENT AMOUNT NOT SHOWING AND DEBIT ORDER TAKEN ON WRONG DATE

<p>On the 1 November 2016 I settlement my loan with Izwe. The end of November they deduct my installment again from my bank account. Yesterday I received an threatening letter for the outstanding amount. I have send an email with my proof of payment.</p> <p> </p> <p>Today I received an amount of R2,000 into my bank account and immediately Izwe deduct an installment that is only payable on the 25 the of each month.</p>

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Replies (1)
Izwe Loans
Izwe Loans's reply19 Dec 2016, 13:50
Official

Dear Ms. van Wyk :

Thank you for referring your matter via Hello Peter.

Fortunately we have been able to connect with you telephonically in respect to your complaint via Hello Peter.

Should you require any further information , we encourage you to contact our Customer Support Channel on ***.

Thank you for your patronage.

Izwe Loans

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