JJ
Johan J

1 reviews | Active since Dec 2014

28 Oct 2016, 16:44

No Feedback

<p>I got a call from one of your consultants informing me that my application for personal loan was declined because I'm under administration, I'm not under administration, sequestration or debt review, according to the national credit act a rehabilitation notice will stay on a consumer's credit record for a period of 5 years and should not be held against a consumer when applying for credit, I`ve communicated with Anet(Izwe), explained the situation to her, I`ve provided her with the rehabilitation court order as well as a confirmation letter from my attorney stating that a rehabilitation notice should not be held against a client applying for credit, I`m still waiting for feedback up until now</p>

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Replies (1)
Izwe Loans
Izwe Loans's reply31 Oct 2016, 12:50
Official

Dear Johan :

Thank you for referring your matter via Hello Peter.

Fortunately we have been able to connect with you telephonically and by means of email in respect to your complaint via Hello Peter.

As confirmed with Izwe Loans, your application is now in for further assessment and processing.

Should you require any further information , we encourage you to contact our Customer Support Channel on ***.

Thank you for your patronage.

Izwe Loans

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