1 reviews | Active since Dec 2014
No communication/feedback
<p>I email your client care department regarding a urgent matter regarding my personal loan on the 14/11/2016. I didn't receive an confirmation email, no one contacted me to say they will look at my matter, nothing. I believe that customer services should be your first priority, you suppose to go the extra mile for your customers</p>
Dear Mr. Jacobs :
Thank you for referring your matter via Hello Peter.
Fortunately we have been able to connect with you telephonically in respect to your complaint via Hello Peter.
As agreed with you in person, our lead for Collections will be in touch today after 1500 as agreed to consider your request.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
***
Dear Mr. Jacobs :
Thank you for referring your matter via Hello Peter.
Fortunately we have been able to connect with you telephonically in respect to your complaint via Hello Peter.
As agreed with you in person, our lead for Collections will be in touch today after 1500 as agreed to consider your request.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
***