1 reviews | Active since Jun 2011
LOAN SETTLEMENT
<p>I called on Monday 27.03.2017 asking for a balance outstanding on my loan which I was told is R1801.43 - loan is finishing at the end of May 2017. I asked for a settlement figure to be emailed to me only to find out that I must pay R2006 to settle my loan , If the loan is being settled early why must there be an increase in the settlement figure, I then called Izwe call centre and the lady was rude to me and when I asked to speak to her manager she says that the manager will tell me the same thing , this just does not make sense </p> <p> </p> <p> </p>
Dear Ms. Khan :
Thank you for referring your matter via Hello Peter.
Following numerous attempts , unfortunately we have not been able to connect with you telephonically in respect to your 2017 complaint via Hello Peter.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
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Dear Ms. Khan :
Thank you for referring your matter via Hello Peter.
Following numerous attempts , unfortunately we have not been able to connect with you telephonically in respect to your 2017 complaint via Hello Peter.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
***