Highly disappointed
<p>The service was so pathetic and its a complete joke.</p> <p>I app**** for a loan and still didn't get anything back. </p> <p>I had to pay all this unnecessary fees that I wasn't informed about beforehand.</p> <p>Each and every "fee" payment I made I enquired if that was all then every time after I made a payment I was told I needed to make another payment which totally throws my budget off. </p> <p>I've made a total of almost R3000 payment and still I haven't received anything. Now they saying the bank wants a payment of R880 urgently which I obviously don't have. </p> <p>I am so ****ed off because I feel being taken for a fool and now they don't want to refund me or I even requested a lower loan amount but to no avail.</p> <p> </p> <p>This is so ridiculous as I could've used that money on something constructive.</p>
Dear Shaakirah Abrahams :
Thank you for referring your matter via Hello Peter.
Unfortunately we have not been able to connect with you telephonically in respect to your 2017 complaint via Hello Peter.
As it stands, we have no record of your listed matter with Izwe Loans (Pty) Ltd. Further to this, the person responsible listed as reference is not an employee of Izwe Loans (Pty) Ltd.
We can only assume you have transacted with another entity staging the uniqueness 'Izwe Loans 21'.
We trust our responding correspondence enables resolution.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
***
Dear Shaakirah Abrahams :
Thank you for referring your matter via Hello Peter.
Unfortunately we have not been able to connect with you telephonically in respect to your 2017 complaint via Hello Peter.
As it stands, we have no record of your listed matter with Izwe Loans (Pty) Ltd. Further to this, the person responsible listed as reference is not an employee of Izwe Loans (Pty) Ltd.
We can only assume you have transacted with another entity staging the uniqueness 'Izwe Loans 21'.
We trust our responding correspondence enables resolution.
Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.
Izwe Loans
***