1 reviews | Active since May 2017

09 May 2017, 12:03

Bad very poor service

<p>I request for a settlement letter at izwe loans wer by they tel me dat they will send me a letter to be filled in n send back with copy of my I.d document...wen i phone back to ask if they got my stuff they jus put me tru to different departments and no one pick up wen they eventually pickup they tell me I mus wait 42hours for a settlement letter which only last for 1 day unbelievable.....im ever sorry dealing with this izwe company </p>

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Replies (1)
Izwe Loans
Izwe Loans's reply18 May 2017, 09:55
Official

Dear Mr Johnson


Thank you for referring your matter via Hello Peter.


We have been able to connect with you through email explaining the settlement process within Izwe, in respect to your 2017 complaint via Hello Peter.


Should you require any further information , we encourage you to contact our Customer Support Channel on ***.
Thank you for your patronage.


Izwe Loans
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