Bad Communication s****s

Just friendly call made everyone to yell on me and make feel stupid as if I don't know that I should check with the bank before calling Izwe. Just learn to talk to your clients and advise without telling them that they should do things for themselves and complaining for missed calls as if I am on leave waiting for calls. I do return calls and e-mails so learn cheer up and understand that an e-mail is a means of communication if the person is not available on the phone,