Total dissapointment

I paid IXP the full amount of R30,000. Although extremely dissapointed in the lack of professionalism and after being passed from case manager to case manager, I decided to continue because this was important to me. I received my \professionally put togethet"CV - that was totally off the mark and with spelling mistakes. When I went to Cape Town to address this....I stood waiting at reception for about 10 minutes after which I walked into the office area asking for assistance. I asked to speak to the Branch/Manager in charge when the case manager said to me \""ask me"