Your worst nightmare

Lodged a claim beginning of March and it took 2 months for them to approve. Finally when the panel beater was done working on the vehicle, IWYZE is giving us a run around now that is time to pay. It’s been over a month calling them every day to do a follow up on payment, but it’s always stories are stories. Needless to say we still don’t have a car for almost 5 months now. The worst service I’ve ever experienced by far, no communication at all, no professionalism. All they are good for is taking premiums every month! I would definitely not recommend this insurance company. IWYZE? Really? I don’t think there’s anything “wise” about them. Very poor service!