GM
Gugu M

1 reviews | Active since Jan 2018

19 Jan 2018, 18:08

wrongful rejection of claim

I submitted a claim for car fire damage on the 27/12/2017 which was rejected on 19/01/2018 . Reason fir rejection was i did not disclosed my regular driver's CONVICTION of DUI at point of sale which was in april 2017. My partner was convicted of DUI in court held in November 2017. How was i suppose to disclose a conviction befor he was convicted.

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Replies (1)
iWYZE
iWYZE's reply22 Jan 2018, 08:32
Official

Dear Gugu Mnisi

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you.

Kindly allow us some time to investigate the claim and feedback will be provided to you soon.

Regards

The iWYZE Team