1 reviews | Active since Sept 2016

19 Apr 2024, 11:00

Wrong deduction and *********** employees

I terminated my policy with iwyze insurance, and within a month of cancellation, they deducted R 1 541.18, which I phoned about, and no one knows why because I was in good standing when I cancelled.

0
Replies (2)
iWYZE
iWYZE's reply19 Apr 2024, 17:27
Official
Good day Kgothatso M,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team

Best regards,

iWYZE
iWYZE's reply23 Apr 2024, 11:22
Official
Good day Kgothatso,

Please provide us with the date you requested the cancellation so that the team can investigate why the policy was not cancelled as requested. 

Regards
The iWYZE Team

Best regards,