lB
laizer B

1 reviews | Active since May 2016

04 May 2021, 11:13

WRITE OFF

I want to know how long does write off process take, its been more than 2 months waiting. you are inconveniencing me, I have to use more money on taxis everyday. I don't have a car, but you still billing every month. Am not happy at all. I use my own airtime to call everyday, to be told that you are working on my claim, but nothing is progressing on the claim.

0
Replies (1)
iWYZE
iWYZE's reply04 May 2021, 12:42
Official
Dear Laizer

We acknowledge receipt of your complaint and the contents are noted.
Please be assured that we have directed your request to the claims team for urgent assistance. 
Kind regards
The iWYZE Team