1 reviews | Active since Oct 2019
WORST SERVICE EVER
TERRIBLE SERVICE Good day, I reported my accident on the 02/12/2019 and was given a claim number. i was told an assessor would contact me to assess my vehicle. To date no assessor contacted me, I then received a message from Lindie who I assume is from Iwyze assessing firm, the message read that he/she is in hospital and will only return on the 17/12/2019 and i should contact Ricardo or Craig. It is not my job to contact them as i am the client and did what i had to. This is appauling service to say the least. I await my vehicle to assessed. Iwyze has a service on their website for them to call you back and i have left 2 messages last week and still no callback. Lets see if they able to make contact now. I also requested a copy of the sales call for my policy and await it as well. they may contact me on ***.
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Please do not forget to send me the sales call. You can email it to me on *** and I will be taking my vehicle to Renew it Bedfordview tomorrow morning. Please also advise on my car hire as I need it as I work on the road.
Please do not forget to send me the sales call. You can email it to me on *** and I will be taking my vehicle to Renew it Bedfordview tomorrow morning. Please also advise on my car hire as I need it as I work on the road.
Please send a copy of the sales call to old mutual in Florida or email it to the policy holder email.
PLEASE HAVE THE DECENCY TO RESPOND TO THIS REQUEST, and No not your automated response. I as an consumer have a right to a copy of it. id no of policy holder is ***
Please send a copy of the sales call to old mutual in Florida or email it to the policy holder email.
PLEASE HAVE THE DECENCY TO RESPOND TO THIS REQUEST, and No not your automated response. I as an consumer have a right to a copy of it. id no of policy holder is ***