AN
Abegail N
1 reviews | Active since Mar 2009
20 Jun 2019, 05:25
Worst service by Iwyze Insurance
I have received the worst service ever from Iwyze Insurance (Nedbank Insurance). My vehicle was involved in a car accident on 21 May 2019, up until today 20 June 2019 it hasn’t been repaired. I have been told to return the courtesy car that I was given by Avis today, 20 June 2019. They told me it will take 3 weeks to repair the car. Meaning I have to stay without a car for that duration. Am extremely unhappy ☹️. I have been treated disgracefully.
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iWYZE's replyOfficial
03 Aug 2019, 21:24Dear Abegail,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards,
The iWYZE Team
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards,
The iWYZE Team
iWYZE's reply03 Aug 2019, 21:24
Official
Dear Abegail,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards,
The iWYZE Team
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards,
The iWYZE Team