Worst service by iwyze

Iwyze failed me ,I’m so disappointed with them after having an insurance with them for years and the don’t explain important information with you ,I was involved in an accident after taking my child to hospital that night 2nd September 2019.i sent them all the pictures of the car they agree to pay then I was told I have to pay double access because it a single accident when I took out the policy the consultant didn’t explain such information to me ..then I would have not taken the insurance with them ..you people are not honest the only thing that you rush us to make a sale never care about customers.i was so disappointed that they told me I had to pay 9000 access to fix the minor on the bumper ...consultant called chad marais then he came back to me to say unfortunately they won’t pay ....I will keep on spreading the word how bad you guys are ...I’m so glad it was not something big where I would have learned it the hard way ...you are Crockers you always rub clients and not explain further coz on the contract you didn’t write it the way you did with the other amounts that’s where u always hide it for us ...i want my money for the years that I have payed you because you failed me any you don’t give out the right information your consultants are not even friendly enouph when you phone but when they want a sale they always nice .i then had to close my account because you are useless n rob people