TM
Thulisile M
1 reviews | Active since Jun 2020
24 Jun 2020, 16:10
Worst experience with an iWyze insurance
I logged an All Risk claim for my ****** cellphone on the 18th of June 2020. I still have not received any feedback 6 days later. I am the one that is having to do the follow up and still I do receive any concrete response. I have received ********** and appalling service, if it is such a mission to approve a mere phone, what about my house content or even CAR insurance.
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iWYZE's replyOfficial
24 Jun 2020, 16:22Dear Thulisile
We acknowledge receipt of the complaint and the contents thereof have been duly noted.
We're regret to learn that our service regarding your All risk claim has disappointed you.
We will escalate the complaint to the relevant department for urgent assistance.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents thereof have been duly noted.
We're regret to learn that our service regarding your All risk claim has disappointed you.
We will escalate the complaint to the relevant department for urgent assistance.
Regards
The iWYZE Team
iWYZE's reply24 Jun 2020, 16:22
Official
Dear Thulisile
We acknowledge receipt of the complaint and the contents thereof have been duly noted.
We're regret to learn that our service regarding your All risk claim has disappointed you.
We will escalate the complaint to the relevant department for urgent assistance.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents thereof have been duly noted.
We're regret to learn that our service regarding your All risk claim has disappointed you.
We will escalate the complaint to the relevant department for urgent assistance.
Regards
The iWYZE Team