AT
ANDANI T

1 reviews | Active since Feb 2024

29 Feb 2024, 14:39

WORST EXPERIENCE EVER

THE WORST EXPERIENCE OF MY LIFE!!MY CAR WAS ****** AND I LODGED A CLAIM.NO BODY EVER CONTACTED ME TO OFFER ALTERNATE MOBILITY STATED ON THE CONTRACT OR ANY BENEFIT AND WHEN YOU CALL THEY NEVER PICK UP THE PHONE.THEY THEN ESCALATE YOUR QUERY TO SOME LAME COMPANY CALLED RIXFORENCICA WHEREBY A CONSULTANT CALLS YOU AND ASKS YOU AND EVERYONE AROUND YOU STUPID QUESTIONS LIKE YOU ARE THE ONE WHO STOLE YOUR OWN CAR.THEY CLAIM THAT THEY DOING AN INVESTIGATION BUT STILL NEED YOU TO DO THE INVESTIGATION FOR THEM AND FURNISH THEM WITH FOOTAGES AND EVERYTHING, I'VE NEVER FELT SO UNCOMFTABLE.IT'S BEEN MONTHS NOW AND THE CLAIM HAS NOT BEEN CONCLUDED AS THE GUY IS SEEKING FOR LOOP HOLES LIKE THE REST OF THE BANANA INSUARANCES.I WOULDN'T RECOMMEND ANYONE TO USE THIS INSUARANCE.IF THEY DECLINE IT I WILL MOVE MY OTHER CARS TO ANOTHER INSUARANCE AS WELL YOH

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Replies (1)
iWYZE
iWYZE's reply11 Mar 2024, 16:34
Official
Good day ANDANI T,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team