Worsr service ever 😡😡

The biggest **** of an insurance....had an accident on the 16th of july, and still to date, my car has not been fixed, nor has my claim been done anithing...the lady who is incharge of my claim , never calls or does anithing....i had to look for all the information just so my claim can be fast tracked, even sti nothing has been done or i be called ....the worst insurance ever....but they are quick to debit on the 25th ....i wouldnt advice anione to take it ...a whole month n two weeks n my car has not beem done anithing