Worse than poor service

Hello Peter I recently took an insurance qoute from iWyze for vehicle insurance on the 19th August the offer seemed good so accepted and informed the consultant that the car in question had extras that need to be added to ensure I'm fully covered. She promised to call the next day to finalize the qoute and inform of the prorata payment due. She never called back, I have since been trying to get through to iWyze initially to complete the process but I just want to cancel. Everyday since 20th August I've called, smsed and requested call backs but nothing . Instead I'm getting messages that they will be debuting my account I have not even recieved the car in question. Old mutual should stick to other forms of insurance and leave car insurance to the experienced.