SL
Sanda L
1 reviews | Active since Mar 2021
22 Mar 2021, 16:36
Worse experience ever by iWyze.
Worse experience ever I made a claim 2weeks ago till today nothing has been finalised they keep asking for same documents that I’ve been sending to their consultants I really don’t know what to do anymore now I feel helpless because I’ve been consistent with paying for insurance now that I’m claiming I can’t seem to be helped please assist me I’m loosing patience now. And when claiming for home content they keep asking for documents that they never mentioned on the actual contract please guys do better.
Helpful (0)
Replies (4)0
Replies (4)
iWYZE's replyOfficial
23 Mar 2021, 12:25Dear Sanda
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with claims team on the status of your claim.
Kind regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with claims team on the status of your claim.
Kind regards
The iWYZE Team
iWYZE's reply23 Mar 2021, 12:25
Official
Dear Sanda
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with claims team on the status of your claim.
Kind regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with claims team on the status of your claim.
Kind regards
The iWYZE Team
SL
Sanda L's updateReviewer Update
29 Mar 2021, 14:40Hi it’s been 17days straight of waiting I don’t know if will I ever get assisted by you guys. Could you please assist me I've been begging people to speed up the process but no luck. I’m having a terrible experience
SL
Sanda L's update29 Mar 2021, 14:40
Reviewer Update
Hi it’s been 17days straight of waiting I don’t know if will I ever get assisted by you guys. Could you please assist me I've been begging people to speed up the process but no luck. I’m having a terrible experience
iWYZE's replyOfficial
29 Mar 2021, 15:58Dear Sanda,
Thank you for bringing this matter to our attention.
We apologize for any inconvenience that you have incurred.
Please be assured that we will direct your complaint to the relevant department for resolution.
Regards
The iWYZE Team
Thank you for bringing this matter to our attention.
We apologize for any inconvenience that you have incurred.
Please be assured that we will direct your complaint to the relevant department for resolution.
Regards
The iWYZE Team
iWYZE's reply29 Mar 2021, 15:58
Official
Dear Sanda,
Thank you for bringing this matter to our attention.
We apologize for any inconvenience that you have incurred.
Please be assured that we will direct your complaint to the relevant department for resolution.
Regards
The iWYZE Team
Thank you for bringing this matter to our attention.
We apologize for any inconvenience that you have incurred.
Please be assured that we will direct your complaint to the relevant department for resolution.
Regards
The iWYZE Team
SL
Sanda L's updateReviewer Update
29 Mar 2021, 16:09Could you please try and process my claim before Wednesday ive been waiting forever.
SL
Sanda L's update29 Mar 2021, 16:09
Reviewer Update
Could you please try and process my claim before Wednesday ive been waiting forever.