worse call centre ever

<p>good day to you ceo of Iwyze.</p> <p> </p> <p>i called you contact centre on the 28 November 2016 to query my premium as i saw the deductionof R172 and to my understanding it was R160.00.I spoke to a useless consultant who suppose to be fired now by the name of Tshepiso and after messing up my account i was transfered to the worse senior consultant by the name of princess who worsen my problem and gave me attitude,she told me that she wants to check my account and she will get back to me till to date still waiting.friday you sent me sms to tell me that my premium is unpaid and i called today to speak to Warren Fereirra was worse confused and i asked him to transfer to his Manager and he put me on hold for more than 15 minutes that i will claim my bill from you guys,he then hung up a call.My Account Number: ********** 076.</p> <p>If you cannot sort out my problem please cancel my premium with immediate effect and give me my premiums since i started with you cause you are very much useless.</p> <p>I am waiting for the call from Warren Supervisor Perl maseko as she promised her agent that she will get back to me.</p> <p>you will learn how to oprate the call centre environments,if Tshepiso and Princess still working there need to be fired before loosing your clients.</p> <p>i sent you an email and you didnt even bother to replay,i will go to the media and social network then everyone will know how **** you are.</p> <p>i am giving you 24 hours to respond and if you deduct any money before resolving this issue,i will sue you useless people.</p>