QM
Queen M

1 reviews | Active since Sept 2017

17 Aug 2020, 13:00

Why debit after I cancelled

After I sent 6 emails to iwyze telling them I got a cheaper insuarance elsewhere and i want to cancel ASAP and dearly asked them to not debit the account this month they did just that. All i want is a refund as now i have another insuRarance. The policy number is *** and id *** I asked them nicely from last month to cancel I dont need them as their premiums were just too high for me. I need refund.

0
Replies (1)
iWYZE
iWYZE's reply18 Aug 2020, 07:31
Official
Dear Queen,
 
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
We have escalated the complaint to the relevant department for assistance.
 
Regards,
The team at iWYZE