When I spoke to an consultant ( name unknown) he understood and was very helpful to have my policy reinstated after it was cancelled by mistake

When I spoke to an consultant ( name unknown) he understood and was very helpful to have my policy reinstated after it was cancelled by mistake. He explain in detail who I will pay the amount to cover the life policy up to date. Then I received a call to inform me that my last and final payment will be now end of August 25 regard the arrears then the premium will be R389 monthly which I appreciate