MR
Morag R

1 reviews | Active since Mar 2009

31 Jan 2018, 10:22

We contact you within two working days.... yeah right!

They say "Thank you for contacting iWYZE. This is an automated response from our CUSTOMER SERVICES division to confirm that we have received your email and will contact you within two working days. ".... it's been 2 weeks and I'm still waiting! Dreadful service levels... I'm cancelling!!!

0
Replies (2)
iWYZE
iWYZE's reply31 Jan 2018, 10:35
Official

Dear Morag

We regret to learn that our service has disappointed you.

As discussed, we will send you the policy schedule for you to review the policies.

Regards

The iWYZE Team

MR
Morag R's update31 Jan 2018, 11:17
Reviewer Update
Thank you for your response, better late than never! My query was not complicated, and if someone had simply done his job, I wouldn't have posed here.