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nkosana S
1 reviews | Active since Mar 2014
11 Sept 2020, 08:07
Very very poor service from hlengiwe
Hi l lodged a claim exactly 3 weeks back and l have been sent from pillar to.pillar, the person dealing with my claim is Hlengiwe and her email address is *** For the past 3 days l have sent her emails everyday when l wake up and in the.afternoon but she simple ignores my ignores. Even today l phoned and l ddnt get any feedback and asked to.speak to the manager l was put on hold and the next thing they.dropped my call. This is the most stressing time insurance l have ever delt with no professionalism at all. Im so stressed lm even thinking of cancelling.this insurance. I wouldn't recommend iwyze to.anyone please play very very far from these people, they have the most poor service of them all
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Replies (1)iWYZE's replyOfficial
11 Sept 2020, 08:46Dear Nkosana
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
iWYZE's reply11 Sept 2020, 08:46
Official
Dear Nkosana
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
