pM
puleng M

1 reviews | Active since Nov 2013

30 Oct 2015, 16:35

very dissappointed

I'm so disappointed about the service me and my family got after my husband was involved in a motor vehicle accident. It happened on the 17 of September 2015 and the claim was rejected two month later. call me to tell my husband that they as in iwize has cancelled the policy .my husband has been driving for all most 13 years but was charged all most a R950 each month for two years .he has never skipped a premium but was treated like a piece of garbage by IWIZE thank GOD he did not get hurt. They are not what they preach. All they want is people not to claim.to put insult on injury they took my car tomorrow Pretoria they say it's my expense then they run a debit order again after they tossed us out

0
Replies (1)
iWYZE
iWYZE's reply02 Nov 2015, 08:43
Official
Hello A129111,

Thank you for your Hello Peter correspondence received in our office on 02 November 2015.

Your complaint ref. is MF-***.

We are sorry to hear about the accident your husband had and relieved that he is OK.

We have noted that his claim was rejected and can confirm that his matter has been escalated to our Claims - Assessment Dept. to provide the merits of the claim to review.

The outcome will be communicated with you soon.

In the meantime, if you have any more enquiries, please do not hesitate to contact us on ***.

Best regards,
Rodwell
iWYZE Team