Very disgusting service

I'm extremely disgusted at the poor service I've received from iWyze. I submitted a claim for goods damaged by lightening on 26 February 2016. The goods were not collected from my place until the evening of 2 March 2016. I had to call on 3 separate occasions to remind iWyze that the goods have still not been collected.<br> <br> Once the collection took place, iWyze was given feedback by its service provider on the same day but no contact was made with me again until I called in on 8 March. I've left about 6 message for Zandile (the account handler) to call me back but I've had no response. She has been completely useless!<br> <br> I would not recommend this service provider to anyone! I'm seriously considering cancelling my cover with iWyze.<br> <br> Nthabiseng.<br> ***