Very disappointing

Very disappointing. Sales team and customer service department cannot share information between department. Sales team does not capture all information provided to them in order to provide a low premium and get the business, then you have to deal with customer service and make ammendments to correct the information only to find out that the premium almost doubles. Very sad for people who do not read their policy schedules before the policy commencement. And the calls that are recorded for your protection also means little when dealing with a situation like this.