Very bad service

<p>I knocked my car on the 25 of Dec 2016 , I called iwyze to put in a claim they told me to phone on the 28th because of all the public holidays. I put in the claim . They sent me an SMS on the 28 th of Dec telling me Nmoletsa is handling my claim .the first time I phoned they told me it will only take 4-5 days to validate the claim. After 5 days kept phoning them almost everyday they just kept telling me they still getting the quotes. The only time iwyze contacted me was on the 30th of Dec via SMS saying they still validating the claim and then again on the 1st of Jan I got the same SMS . I called them last week they told me my claim has been redirected on the 16 th of Jan . I asked the lady handling my claim how long it will take this time she said about 7 working days . I kept phoning and they keep telling me they still validating the claim they still waiting for the quotes. On Wednesday I phoned iwyze and asked to speak to the lady that was dealing with my claim the person who answered the phone said she is busy she can call me back I called 10:11 on Wednesday morning it's been 2 days and I still received no call. The service I'm getting with iwyze is not good at all i would like them to take my matter seriously. And they should deliver there clients the service that they advise. </p>