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Slungile N

1 reviews | Active since Jan 2021

18 Jan 2024, 08:24

USELESS SERVICE

I cancelled my car insurance yesterday and asked the agent if will I be debited on my account this month, the agent reassured me that I won’t be. This morning I wake up with a debit order. Please refund my money back because my arrangement was always the last day of the month! I spoke to the the manager Bongani Mndawe and advised that they will listen to yesterday’s recording and refund my money back! I need my money back!

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Replies (1)
iWYZE
iWYZE's reply18 Jan 2024, 09:03
Official
Good day Slungile,  We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the customer care department to assist further.  Regards The iWYZE Team