Useless

THE CEO (GARTH), supporting staff and complaints department CARELESS they are there as pay cheque collectors for ZERO (0) job done. Please note that this is last year's 09 August 2022 matter with you. Below is the last email I received from Ntabiseng regarding the third party claim. We are on the six (6) month ever since the accident happened. My car claim took four (4) months to be processed and finalised and next month we will be on the seventh (7) month and the third party has not been contacted or assisted. I did mention in my previous email that the only way that the third party is resolving this matter is through the SAPS and the courts. He opened a case of property damage against me and yet I have iwyze policy that is supposed to assist in the matter of the third party as they have assisted in the car accident claim process.

The case investigator and I went to the scene of the accident and took pictures of the property damage and a report was done, I have communicated with iwyze so many times and nothing has been done so far six (6) months after the accident. With the car claim the same was done I had to communicate with almost everyone in your organisation to get the matter sorted and only half the claim was done. Please NOTE THAT I AM CURRENTLY ATTENDING A CASE OF MALICIOUS DAMAGE TO PROPERTY AND IT IS AFFECTING MY JOB AND POLICE VEHICLES COMING TO MY HOUSE ARE SCARING MY KIDS.