Urgent Complaint – Refund Not Processed After Multiple Follow-Ups Dear iWYZE Team, I am extremely disappointed with the service I have received regarding my refund. Despite being assured multiple times that the refund would be processed, it has not been d

Urgent Complaint – Refund Not Processed After Multiple Follow-Ups Dear iWYZE Team, I am extremely disappointed with the service I have received regarding my refund. Despite being assured multiple times that the refund would be processed, it has not been done. I have made 10 calls to iWYZE regarding this query, yet each time I speak to an agent, I am given false and inconsistent information. This lack of accountability and transparency is unacceptable. Specifically, Agents Zamo Mavundla, Christina Msebele, and one representative from the cancellation team (who was rude) all stated that the refund was completed. However, there is still no money in my bank account. Additionally, Kefilwe Sibisi confirmed that the refund was not done, which contradicts what the other agents told me. Please treat this matter as urgent and provide a clear resolution immediately. I expect confirmation of when the refund will be processed without further delays.