1 reviews | Active since Jul 2016
Unwise to be with Iwyze pt2.
About a week ago, I wrote about how bad Iwyze is. Needless to say, nothing has changed and they are continuing with their Gupta-like tendencies. I am still waiting for them to send me the recording of my interaction with the consultant regarding their ********* practices. I am still waiting for them to explain why they didnt just initially offer me the insurance of R837 instead of first wanting me to pay R1116 and when I advised my current insurance is cheaper, they then decided to charge nearly R300 less. Who does business like that???
Nevertheless after sending countless emails and several phone calls to cancel mine and my father's policies we took out with them previously, its an enourmous struggle to even speak to someone "capable" of assisting. Its amazing to think that after 175 years of existence, they struggle to master the most basic competencies like ethics and good customer service. I would recommend anyone potentially looking at opening a policy or any other product to look past old mutual, I can almost say with confidence that you will regret it. Theres a reason why their scores are so low on these types of platforms.
In summary, all i want is to cancel the garbage i have with you. The beauty of being a consumer is that we are spoilt for choice hence I want sever all ties with you. Please dont be pathetic and try to retain business in such an ********* way.
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that the team is looking into the matter and we will revert with feedback.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and the contents have been duly noted.
We confirm that the team is looking into the matter and we will revert with feedback.
Regards
The iWYZE Team
