PT
Phuti T
1 reviews | Active since Sept 2017
24 Oct 2025, 19:04
Unreachable for more than 2/3 hours during emergency
I needed roadside emergency and I called for more than 2 hours. No one answered the phone and it made me wonder if during accident I will get help or not. I am so disappointed because the car is at unsafe location but the insurance is not reachable.
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iWYZE's replyOfficial
24 Oct 2025, 19:05Good Day Phuti T,
We're sorry for the disappointment caused. Your experience is not what we aim for, and it’s being escalated for review and follow-up.
Regards,
The iWYZE Team
We're sorry for the disappointment caused. Your experience is not what we aim for, and it’s being escalated for review and follow-up.
Regards,
The iWYZE Team
iWYZE's reply24 Oct 2025, 19:05
Official
Good Day Phuti T,
We're sorry for the disappointment caused. Your experience is not what we aim for, and it’s being escalated for review and follow-up.
Regards,
The iWYZE Team
We're sorry for the disappointment caused. Your experience is not what we aim for, and it’s being escalated for review and follow-up.
Regards,
The iWYZE Team