TK
Thabiso K

1 reviews | Active since Feb 2021

26 Apr 2021, 11:26

Unpleasant experience with iwyze

Big insurance companies using technicalities to get out of paying clients and this time it's Iwyze's turn. My car was damaged by water from the rain and I thought rain was natural disaster which I'm covered for. Last year was turf on a lot of companies but that's not an excuse to cheat clients that have remained loyal to you through it all.

Iwyze is not for you if you are loyal. If you decide to go with them get a lawyer to look at the contract before you sign anything. I'm without a car now because they decided rain is not natural.to make the matter wise my car has being placed in a s**** yard without a shade.l believe my cars value has reduced hence it has been exposed to direct sunlight rain dust for six months .a white metallic and leather seats car. Decisions we taking regarding my car but I was never infomed or consulted regarding them. The frustrating part is that they have been debating monthly till this date

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Replies (1)
iWYZE
iWYZE's reply26 Apr 2021, 12:02
Official
Dear Thabiso 

We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
We are investigating the matter and may contact you for more details so that we can finalize it as soon as possible. 
Regards
 
The iWYZE Team