TN
Trevor N

1 reviews | Active since Jul 2011

08 Jul 2015, 15:44

Unpaid claim since March

It is disappoint to see iWYZE being quick and happy to sign me up for an insurance policy yet they make me wait time which is now more than 3 months to finalize my claim. With all the merits and evidence and admission of guilt by the other party who is insured by mutual and federal which is IWYZE underwriter, IWYZE is failing to quickly resolve my claim. I have went through three months of waiting and empty promises for my excess money as promised despite IWYZE being expensive. This is on top of a poor service during the time my car went for repairs and allocating a repair center that was not FORD approved and as a result my car warranty is null and void.<br> <br> If this is not resolved by Monday 13 July, I will be spending all my lunch and coffee breaks on social media warning people about IWYZE and use all the resources I have as I work for one of the TOP two Giant Media Agencies in South Africa that owns Radio stations. DO expect IWYZE in my Name and Shame list Everyday in the morning shows.

0
Replies (1)
iWYZE
iWYZE's reply13 Jul 2015, 14:22
Official
Hello trev22ka,

We apologise for delay in the recovery of your excess.

Ashish from the Recoveries Dept. contacted you to acknowledge and discuss your complaint.

Your Complaint reference no. MF-*** Nkosi, Trevor.

Should you have any further queries please email ***.

Kind Regards
Tasmin
iWYZE