MN
Mary N
1 reviews | Active since Jan 2016
04 Jan 2016, 10:48
Unpaid benefits
I was supposed to get my money on the 29 December for not claiming for 3 years. They send me a document that shows that money will be paidon the 29 until today I haven't received anything. When I call the call centre they keep on taking me from pillar to post.
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iWYZE's replyOfficial
05 Jan 2016, 12:21Hello nkwanamk,
Thank you for your correspondence received in our office on 05 January 2016.
We are sorry to learn that your No Claim Reward has not been paid out yet.
We can confirm that your matter has been escalated to our Client Services Dept. who will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
and when we will contact you again.
In the meantime, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
Thank you for your correspondence received in our office on 05 January 2016.
We are sorry to learn that your No Claim Reward has not been paid out yet.
We can confirm that your matter has been escalated to our Client Services Dept. who will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
and when we will contact you again.
In the meantime, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
iWYZE's reply05 Jan 2016, 12:21
Official
Hello nkwanamk,
Thank you for your correspondence received in our office on 05 January 2016.
We are sorry to learn that your No Claim Reward has not been paid out yet.
We can confirm that your matter has been escalated to our Client Services Dept. who will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
and when we will contact you again.
In the meantime, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team
Thank you for your correspondence received in our office on 05 January 2016.
We are sorry to learn that your No Claim Reward has not been paid out yet.
We can confirm that your matter has been escalated to our Client Services Dept. who will be conducting a thorough investigation into your concerns and will be in contact with you once we have completed our investigation.
and when we will contact you again.
In the meantime, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell
iWYZE Team